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Employees and your brand
One inadequately trained (or inappropriately placed) employee can do a lot of damage. To wit: Once in awhile, I’ll really want to give my money to some company, because I want their product or service....
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Just Say No to Gossip
I hate gossip and believe it’s extremely damaging in the workplace. I’m quoted on this topic in the Entry Level Careers column published today at examiner.com. I always advise employees to refrain from...
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Negativity is contagious
Can’t remember where I once read this excellent quote about negativity in the workplace, but it stuck with me: Take a cheerful, positive, hardworking employee and put them in a negative work...
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10 ways outstanding leaders can set outstanding examples
Bosses absolutely must set an example for those they lead and oversee. Bosses with a “do as I say, not as I do” attitude create an unhealthy work environment full of mistrust and cynicism. Leaders with...
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A must-read for every leader
Everyone should read the book I’m going to write about today. And if you’re a boss or a leader…you absolutely must read this book. About ten years ago, “How We Choose To Be Happy,” was published and...
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The Key to Great Leadership
In my last blog post, I wrote about meeting the delightful Rick Foster, one of the authors of a must-read book, “How We Choose To Be Happy.” More than 10 years ago, Rick and co-author Greg Hicks...
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Dear Domino’s: I told you so
Dear Domino’s: I hate to say I told you so…but…I told you so. I’ll explain in a moment. But first, let’s recap. One week ago today, on April 13, a video was posted on YouTube showing a few Domino’s...
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Should yesterday’s Administrative Professional’s Day be the last?
Yesterday was Administrative Professional’s Day. And I’m starting to think that a day singling out secretaries, receptionists, administrative assistants, and other clerical workers may not be the best...
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Here’s a quick way to make an employee feel valued
Catch an employee as he or she is leaving at the end of the day, and say, “I just want to make sure you know how much I appreciate you and all that you do for the company.” Accompany with a genuine...
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Take the time to say “hi” every morning!
Yesterday I received an email from my mom…that she received from someone else…that certainly stole my heart. It consists of four photos, telling the story of a deer that visits a cat every morning!...
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Employee Morale From A to Z
I recently facilitated a 12-hour front-line supervisor training “crash course” with two great guys who are going to be fantastic bosses! (In case you’re wondering, it wasn’t one 12 hour day…it was two...
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A Is For Accountability
IS FOR ACCOUNTABILITY! In this first post of my Employee Morale From A-Z series, let’s examine the critically important topic of accountability. It’s crucial, because if every employee isn’t held...
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B Is For Brag
is for brag…or more specifically, Bragging Bosses! This is the second post of my Employee Morale From A-Z series, and B is for bragging bosses. But hold on, I’m not saying that bosses should brag about...
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C Is For Clarity
is for Clarity. This is the third post of my Employee Morale From A-Z series, and C is for clarity. I talk about clarity so much with my clients that one of them started calling me the Queen of...
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D Is For Direction
is for direction. This is the fourth post of my Employee Morale From A-Z series, and D is for direction. The importance of direction was included in my previous post, C is for Clarity, in a list of...
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E Is For Expectations
is for Expectations. This is the fifth post of my Employee Morale From A-Z series, and E is for expectations. Employees intrinsically have certain expectations about a job, from the moment they accept...
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14 Leadership Skills Create ‘Boss Sauce’
MHI Global is an international leadership consulting firm that’s 50 years old. A few months ago, the company released the results of a study called Universal Leader. To conduct the study, MHI...
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Lucky X2: Lottery Winner Has Millions AND Loves Her Job!
This morning I saw this couple, John and Lisa Robinson of Munford, Tn., display their winning Powerball ticket on the Today Show. John bought the ticket on his way home from work last night, less than...
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Unconscious Bias Is Not Okay
UNCONSCIOUS BIAS in the workplace is damaging and unfair. It affects the lives of millions, holds people back, crushes spirits, and dashes dreams. And it greatly diminishes the work experience for...
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3 Tips to Decrease Boss-Related Stress
Bosses typically deal with a unique kind of stress that is the result of overseeing other human beings who (as humans) will inevitably… Make mistakes Fall short of expectations Miss work for illness...
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